Why trust us
Your clients' data deserves real security.
Health data is sensitive and your reputation rides on protecting it. So we engineered the foundation first: a secure server, database-level access control, and privacy that isn't an afterthought.
The foundation
Security that's built in, not bolted on
A secure, dedicated server
Your practice runs on a hardened, dedicated server: encrypted in transit, isolated from other tenants, continuously monitored. Not a shared spreadsheet in someone’s inbox.
Row-level security on every table
Access is enforced at the database, not just the interface. Postgres row-level security guarantees a coach reaches only their own clients, and a client only their own data.
Separate coach and client roles
Roles live in the auth layer and are checked on the server for every request. A client route can never reach coach-only data, even if someone goes looking.
Your data is yours
We don’t sell, rent, or mine client data. White-label means your clients see your brand, not ours, and your records stay private to your practice.
AI inside the guardrails
The AI layer acts through a governed MCP server with scoped, permissioned tools. It can build and act on your data without ever exposing it beyond your workspace.
Engineered, not improvised
Built by a software engineer and an aerospace engineer who treat reliability as the baseline. Real architecture, real safeguards your reputation can stand on.
Security & Compliance
HIPAA-aligned by design
Protected health information is held to a higher bar. LaunchSite OS is engineered around the safeguards of the HIPAA Security Rule, and we support Business Associate Agreements (BAAs) for practices that require one.
HIPAA Security Rule
Administrative, physical & technical safeguards
BAA availableEncryption everywhere
PHI is encrypted in transit (TLS) and at rest at the database layer.
Row-level access control
The database enforces that each coach reaches only their own clients — and each client only their own data.
Role separation, server-enforced
Coach and client roles are checked on the server for every request, not just hidden in the UI.
Hardened transport
Strict-Transport-Security, anti-clickjacking, and MIME protections on every response.
Least-privilege automation
AI and automated tooling act through scoped, permissioned access — never broad data exposure.
Vendor agreements
We contract data-processing terms, and BAAs where PHI is involved, with our infrastructure subprocessors.
Read our Privacy Policy and Terms of Service. Need a BAA or our subprocessor list? Get in touch.
Who built it
Trust comes from the people behind the platform
Three disciplines, one product. The result is software that holds up under real caseloads and a model that thinks in systems.
Engineered like real software
Not a no-code stack stitched together. A genuine platform: secure by row-level design, fast, and reliable, so your client data and reputation are never the experiment.
Aerospace-grade systems thinking
The same discipline that keeps mission-critical systems flying shaped our hierarchical health model: seven interdependent layers, monitored, graded, traced to root cause.
Designed in the trenches
Built hand-in-hand with an elite coach running real clients and competitive athletes. Every screen reflects how coaching actually works.
Coach with confidence.
A platform you can put your name on, because the security is real and the engineering is serious.
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